Privacy notice — updated 24 September 2026
Controller and contact
Datametric Doo operates Datametric IPTV Player. Address: Bulevar Arsenija Čarnojevića 102, 4. sprat, 11070 Beograd (Novi Beograd), Srbija. Contact iptv@datametric.rs or +381 62 890 9850 for privacy requests.
Information and purposes
We use your email address, account and membership dates, single-use sign-in links and sessions to authenticate you and provide your account. Device identifiers, optional MAC addresses and model information, device access tokens and pairing records connect your TV to your account. We store the playlists and source URLs you add, including provider credentials when present, and retrieve/cache channel lists and programme information to provide the playback features you request. Favourites, wishlists, channel settings and parental controls may be saved to your account. Phone-to-TV typing sends and stores the text you enter for the TV search session.
Personal videos
We store uploaded media and may create a TV-compatible playback copy. Original and playback copies both count toward the shared 5 GB allowance. Processing uses temporary files and private object storage. Only upload or link material you are entitled to use. The service does not supply a channel subscription. Three calendar months of access start after email verification, with up to three linked devices. No card or payment information is collected by this service and there is no automatic renewal.
Grounds for processing
Account, pairing, playlist and media processing is used to perform the service you request. We use limited technical and security records for our legitimate interests in maintaining service availability, preventing misuse and investigating faults. Where applicable, we process records to meet legal obligations and handle rights requests. Contact us to object to processing based on legitimate interests. We do not use your information for advertising profiles or automated decisions producing legal or similarly significant effects.
Hosting and recipients
Datametric manages the service infrastructure; the operator has confirmed Germany/Finland as its hosting locations. The application database, video staging, private SeaweedFS object storage and email delivery are operated through that infrastructure. Authorised administration and hosting support may access information when necessary to operate and secure the service. Sign-in email is also processed by your email provider. Network/CDN providers can process connection information when delivering the website.
Your selected playlist, playback and artwork providers receive requests needed to use their sources. TMDB supplies additional programme metadata; artwork can load from external servers. Depending on the request, those providers can receive the server's or your device's network address and requested resource. Their processing locations and privacy practices are governed by their own notices. These requests may cross national borders. Contact us for information about the recipients and safeguards applicable to your use; this notice does not assert a particular transfer arrangement for a provider you select.
Cookies and device storage
The website uses essential session and CSRF cookies. The TV stores pairing/access information, preferences, language, recent channels and playback progress locally. Some favourites and other preferences are also synchronised with your account. No advertising analytics is installed in the application. Clearing local app storage removes local settings and may require pairing again; deleting server data does not clear an installed TV's storage.
Retention and deletion
Account records, linked devices, playlists and saved preferences remain until deleted or a verified deletion request is handled; membership expiry alone does not delete them. You can delete playlists and personal videos through the web panel. Video deletion removes the active database record and requests deletion of the stored original/playback files; operational failures may require a retry. To request account deletion, contact iptv@datametric.rs from your registered email. We may request only the additional information needed to verify your identity. We will explain any information that must be retained to meet a legal obligation or resolve a specific dispute.
Sign-in links are valid for 15 minutes and pairing/typing sessions for five minutes; validity is distinct from deletion. Old sign-in/pairing records are cleaned during subsequent issuance, and typing session records can remain until the associated device/account is deleted. Video upload sessions expire after 24 hours and incomplete uploads are cleaned by the worker. Technical web logs rotate weekly with four rotated copies, email transport logs daily with ten copies, and application container logs by size (up to three 10 MB files per service). These are rotation configurations, not guaranteed erasure deadlines. Local backups are configured daily with one retained archive; replacement depends on a successful backup. Deleted information may remain in a backup until replacement. Contact us about backup handling for a deletion request. We do not promise immediate erasure from every backup or an unverified fixed retention period.
Your rights
You may request access and a copy, correction, deletion, restriction, portability or object to processing, subject to the conditions in applicable law. Send requests to iptv@datametric.rs. We respond without undue delay, normally within 30 days; where a lawful extension is necessary we will inform you. You can complain to the Serbian Commissioner for Information of Public Importance and Personal Data Protection (poverenik.rs), and exercise applicable administrative or judicial remedies.
Changes
We update this notice when the service or its processing changes and display the revised date here. Contact us before supplying information if you need further details.
Datametric Doo · Serbia
iptv@datametric.rs